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Legal

Privacy Policy

Last updated: 1 March 2026

1. Introduction

SSG Partnerships (“SSG”, “we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website at ssgpartnerships.co.uk (the “Site”), use our services, or otherwise interact with us.

SSG is the data controller for the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Our registered office is in Hemel Hempstead, Hertfordshire, United Kingdom.

2. Information We Collect

2.1 Information You Provide

We collect personal data that you voluntarily provide to us, including:

  • Contact information: name, email address, phone number, and postal address when you complete our contact forms, schedule a call, or subscribe to communications.
  • Professional information: current employer, job title, recruitment experience, sector specialisms, and career aspirations when you enquire about our FastTrack or Ventures partnerships.
  • Tool and quiz data: responses you provide when using our interactive tools such as the Readiness Quiz, Earnings Calculator, or Business Value Calculator.
  • Chat and voice transcripts: conversations with our AI assistant, including text messages and voice recordings you choose to share.
  • Financial information: billing details and payment information when required for partnership agreements (processed securely via our payment providers).

2.2 Information Collected Automatically

When you visit our Site, we may automatically collect:

  • Device and browser information: IP address, browser type and version, operating system, device type, and screen resolution.
  • Usage data: pages visited, time spent on pages, referring URLs, click patterns, and navigation paths.
  • Cookies and similar technologies: see Section 7 below for details.

3. How We Use Your Information

We use your personal data for the following purposes:

  • Providing our services: to process your enquiries and deliver our partnership services.
  • Communication: to respond to questions and keep you updated on partnership opportunities.
  • Personalisation: to tailor our interactive tools and AI assistant responses.
  • Analytics and improvement: to understand how our Site is used.
  • Legal compliance: to comply with applicable laws and regulations.
  • Marketing: to send you marketing communications where you have opted in.

4. Legal Basis for Processing

We process your personal data under the following legal bases:

  • Consent — where you've given clear consent for a specific purpose.
  • Contract — where processing is necessary to perform a contract with you.
  • Legitimate interests — where processing is necessary for our legitimate interests and yours do not override them.
  • Legal obligation — where processing is necessary to comply with a legal obligation.

5. Sharing Your Information

We may share your personal data with:

  • Service providers — trusted third parties who help us operate our business.
  • AI service providers — our AI assistant uses OpenAI's technology under DPA.
  • Professional advisers — lawyers, accountants, and insurers where necessary.
  • Legal and regulatory authorities — where required by law.

We do not sell your personal data to third parties. We do not share your data for third-party marketing purposes without your explicit consent.

6. Data Retention

We retain your personal data only for as long as necessary. Typical retention periods:

  • Enquiry and contact data: up to 3 years from last interaction
  • Partnership records: 7 years after the partnership ends
  • Chat transcripts: 12 months from the date of the conversation
  • Marketing preferences: until you withdraw consent or unsubscribe
  • Analytics data: 26 months (anonymised/aggregated data may be retained indefinitely)

7. Cookies

Our Site uses cookies and similar tracking technologies to enhance your browsing experience.

  • Essential cookies — required for the Site to function.
  • Analytics cookies — help us understand how visitors use the Site (with consent).
  • Functional cookies — remember your preferences.

You can manage cookie preferences through your browser settings.

8. Your Rights

Under the UK GDPR, you have rights of access, rectification, erasure, restriction, data portability, objection, and withdrawal of consent.

To exercise any of these rights, email hello@ssgpartnerships.co.uk. We respond within one month.

9. International Transfers

Your data may be transferred outside the UK. Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the ICO.

10. Data Security

We implement appropriate technical and organisational measures including TLS encryption, access controls, regular security assessments, and staff training.

11. Children’s Privacy

Our services are not directed at individuals under 18.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “last updated” date.

13. Contact Us

You may also lodge a complaint with the ICO at ico.org.uk.